Customer Relations Officer - AMW Capital Leasing - Nugegoda - Sri Lanka
Al Futtaim Private Company LLC, Sri Lanka
Job Description
AMW Capital Leasing and Finance PLC
AMW Capital Leasing and Finance PLC is a finance company registered under the central bank of Sri Lanka and a subsidiary company of AMW Group which is a leading corporate entity in Sri Lanka and the sole distributor for several world renowned automobiles and related brands, under the umbrella of Al-Futtaim Group, Dubai UAE.
AMW Capital Leasing currently comprises of 22 branches and is in the process of expanding its network to serve our customers better
The Key Responsibilities of this role are given below;
Managing Customer Inquiries
Maintaining / Reconciling and Submitting Daily / Weekly / Monthly Repots – Branch
Branch level Crib Management and ensuring the process and procedures is followed, not compromising on the integrity of the customer and our organization.
Supporting Back office function of Fixed Deposit Department of the Branch
Customer Complaint Management
Assist in the Cashiering function as a backup cashier and Branch Insurance renewals
Job Specification
Key Requirements
GCE O/L or A/L
Part Qualification in Management /SLIM/CIM would be an added advantage
Good Communication and Interpersonal Skills
Basic Knowledge in MS Office Packages
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