Customer Relations Officer - AMW Capital Leasing - Kegalle - Sri Lanka

Customer Relations Officer - AMW Capital Leasing - Kegalle - Sri Lanka
Al Futtaim Private Company LLC , Sri Lanka

2 Years
0 - 0 USD
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Total Vacancies
1 Job
Posted on
Jan 20, 2021
Last Date
May 30, 2021

Job Description

AMW Capital Leasing and Finance PLC

AMW Capital Leasing and Finance PLC is a finance company registered under the central bank of Sri Lanka and a subsidiary company of AMW Group which is a leading corporate entity in Sri Lanka and the sole distributor for several world renowned automobiles and related brands, under the umbrella of Al-Futtaim Group, Dubai UAE.

AMW Capital Leasing currently comprises of 22 branches and is in the process of expanding its network to serve our customers better

The Key Responsibilities of this role are given below;

Managing Customer Inquiries

Maintaining / Reconciling and Submitting Daily / Weekly / Monthly Repots – Branch

Branch level Crib Management and ensuring the process and procedures is followed, not compromising on the integrity of the customer and our organization.

Supporting Back office function of Fixed Deposit Department of the Branch

Customer Complaint Management

Assist in the Cashiering function as a backup cashier and Branch Insurance renewals

Job Specification

Key Requirements

GCE O/L or A/L

Part Qualification in Management /SLIM/CIM would be an added advantage

Good Communication and Interpersonal Skills

Basic Knowledge in MS Office Packages

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Al Futtaim Private Company LLC

Consumer Goods - Dubai, United Arab Emirates